Reviews

For Casino Del Sol: It’s a parking lot...but I knew that and for 40 bucks I thought I’d try it since it was convenient. Went to the gas station to check in and it’s 60 bucks... no way!

Posted Feb 25, 2020 by Janet Sullivan from KC MO. This is the subjective opinion of a traveler and not of AllStays LLC.

For Casino Del Sol: Positives: It is a brand new RV Park with: a hot tub, laundry, bathrooms, two gas grills under a covered picnic area with multiple picnic tables. They are finishing the process of fencing in the park. You have to use a gate key to enter the park because each entrance exit is controlled. A security guard drives around the park 24/7 in a truck. You have access to a clean gas station right next to the park. There is a bus stop right next to the park. They obviously have a casino, hotel, golf course, and many restaurants. Close access to anything in Tucson. The lots are wide and long. Negatives: They have no clue how to manage a park and they do not treat RVers like we should be treated. They utilize a reservation service. However, once you arrive you have to deal with gas station attendants who are about as helpful as a the person cooking fries at McDonald's. We stayed for a month and wanted to extend our stay a few more days. My wife and I had no problem if we needed to move to a different site. They would not give us the site for those extra days at the monthly rate and were going to charge us the daily rate. We still had two more days before the end of our stay. First, the gas station attendant agreed it was a reasonable request. However, she had no clue how to process the computer work. I had to sit and wait for her between dealing with people in line to get gas. She actually made me call the reservation service. Next, the reservation service had no clue how to do it and I was put on hold. I was then told I would have to pay the daily rate because their computer system did not allow this. I was given the supervisor at the reservation service who put me on hold again and then forcefully tried to state this was their position and I could pay it or go elsewhere. Now, I have time invested in this and have been treated horribly. The supervisor realized how upset I was and asked if I wanted to speak with her supervisor. Which, upset me even more because I have now invested an hour in this whole thing and am not even speaking with the supervisor yet. I hung up after saying that we would instead go to a different park. The manager of the RV park was never seen anywhere. I had to go to the hotel to find out who the supervisor of the RV manager was so that I could leave a complaint. I received a call the next day by someone who who told me she would see to my complaint. Then we got an electronic bill for the extra days we originally wanted to stay, but never finished because their customer service was horrible. Now my blood is boiling. I called the reservation service and demanded that they not charge my card as I had talked about with the supervisor of the RV park manager. Her response was that she would print out the information and give it to her boss. Sure enough, we were charged on our credit card. I called and demanded an answer for this by the end of the day. She promised to get back to me. Two hours later, I went to the gas station (one hour before the close of business) and found out that person I was talking to had gone home for the night. No one had a clue what I was talking about. I went back to the hotel and demanded to speak with a supervisor and have this corrected. I was told I could speak with someone the next day. At this point I asked the hotel supervisor if she thought I was being treated properly. I asked to sit in the lobby until treated properly. I said she could kick me out, but that I was not going anywhere until this was resolved properly. Two hours later, they called the police and asked for me to be removed. The police agreed that I had not done anything wrong. I even told the police that I told the hotel supervisor that I would leave once they kicked me out, but that I was staying there until someone corrected this. Is it a good park? I hope they actually correct their problems. However, they need to have a person of hospitality greeting RVers and handling requests. The current RV manager was never seen over the entire month and failed miserably.

Posted Dec 28, 2019 by John Nejedlo from TX. This is the subjective opinion of a traveler and not of AllStays LLC.

For Casino Del Sol: They have built a new RV park ($40 per night) and will kick you out of the parking lot. They do not want RV business anymore.

Posted Oct 28, 2019 by Sam Gennawey from . This is the subjective opinion of a traveler and not of AllStays LLC.

For Casino Del Sol: We had read previous reviews and thought we would give it a try. We pulled in to a sea of RV’s of all ages and types. Many have been here for months while others come and go for a short stay. Did not see security, no pass required. It appears to be a Deadwood of sorts - anything goes, including grilling outside. I did not feel unsafe but with this many rigs in an uncontrolled environment I would definitely keep an eye on your stuff. The casino is nice but if you play video poker expect only a 97% which is bad - that number usually equates the other machines as very tight. If you work in the area this is a great place to park to save $$$. AT&T and Verizon both have full bars as well as antenna tv channels (about 20). If you need to dump or get water try going a few miles to Merrigan’s Arizona Road Runner 4324 N Flowing Wells Rd, Tucson, AZ 85705 - they provide free dump and water and propane is down the road from the casino at Tractor Supply. Enjoy your stay and good luck in the casino!

Posted Mar 24, 2019 by Winnaboogie from SF Bay Area. This is the subjective opinion of a traveler and not of AllStays LLC.

For Casino Del Sol: There was a lot of people camping in the parking lot. 100 plus units. Some really run down. And a number of people we spoke with, who are staying there for months. We were asked to not run our generator, because they were getting together for happy hour. We feel that should limit the stay. We didn’t feel unsafe. The casino is nice. It’s ok stop for a night or 2.

Posted Feb 27, 2019 by Jill from South Dakota. This is the subjective opinion of a traveler and not of AllStays LLC.

For Casino Del Sol: Jan 21, 2019: Stopped last night for first time visit. Lots of RVs here in parking lot behind casino/amphitheater. Plenty of parking space, well lighted area, quiet, people staying multiple nights. Great place to rest and relax for a while.

Posted Jan 20, 2019 by MarksOnTheRoad from AZ. This is the subjective opinion of a traveler and not of AllStays LLC.

For Casino Del Sol: Just pulled in and security said they are not allowing overnight parking at this time. One security person said the restriction is during concert season a second said that during the current construction they need all the parking spaces for guests.

Posted Jul 15, 2018 by Chuck from Dallas. This is the subjective opinion of a traveler and not of AllStays LLC.