Reviews

For KOA Journey Springfield: When we pulled up at the “Stop Here Sign” we saw a woman in a yellow KOA shirt getting on her golf cart. As soon as she saw us, she shook her head in obvious annoyance that she had to go back into the office. I thought to myself “well that’s a great greeting.” But, I‘m a kill them with kindness type of person so I smiled and said hi. I saw here name was Linda. We are VIP KOA members and have camped all over the United States (30 states so far) in many, many KOA’s. I wanted to use some of my KOA reward points to take some money off of our stay and she told me that’s not allowed for 1 night stays. I know that’s a lie because I have used that reward many times for one night stays. Linda seemed annoyed that I even asked but I did not want to push the issue. After research I found out Linda is the owner of this KOA. And many people have had issue with the way she can treat some people. Honestly, I’ve never come across such a unpleasant worker or owner at a KOA as Linda was. With Camping at a KOA I have certain expectations. And one of them is the KOA motto of “Making it Great”. Linda is failing at that. First impressions really are everything. And Linda failed miserably at KOA’s “Making it Great” motto. I did not use the facilities so I can not review that part. Both directions into the camp you have very narrow roads with sharp blind curves. If you come from the west you will have to cross a narrow one vehicle at a time bridge. The cell service is 1 bar AT&T 5G with spotty service. And 1 bar Verizon lte with ok service. Sites are very close together. Roads inside the campground are decent. I would NEVER come to this campground (Springfield KOA Journey, In Rochester, Illinois) again, based on Linda’s unpleasant and rude demeanor, the cell coverage and the roads to get to the park.

Posted Sep 06, 2020 by Eddie from Bastrop, TX. This is the subjective opinion of a traveler and not of AllStays LLC.

For KOA Journey Springfield: Good location site with poor management. Complained about dog noise excessive dog noise from guests and was told "that's camping". Had to complain multiple times before the host would go outside the office to hear barking. Host had invited guest with a collection of "rescue dogs" in cages who barked every time a kid ran by. Host didnt see a difference between regular dog barking and noisy pet behaviors. Mens rooms toilets were regularly left unflushed. No recycling. "Host claims "We do do that here". Host and husband smoked cigarettes in car with young son.

Posted Jul 07, 2018 by Joe from Seattle. This is the subjective opinion of a traveler and not of AllStays LLC.

For KOA Journey Springfield: Avg KOA. Nice amenities. Descent campsites. Extra charge per kid (std for KOA). Plus extra for 50 amp (wasn't on the website when I made my reservation, they just charge me after the fact when I arrived. Even though the 50 amp site costs more than the 30 amp site. I don't understand. Hard to move campgrounds at the end of a travel day). Then, to play on a bounce pad you have to pay extra as well even though we already paid extra because we have kids. Sad. We won't be back.

Posted Jul 04, 2017 by Juggles from TX. This is the subjective opinion of a traveler and not of AllStays LLC.

For KOA Journey Springfield: Only stayed one night but love the location. It's out of the way and very peaceful. The park and bathrooms were clean and lots for our kids to do.

Posted Jun 15, 2015 by Danny from Mississippi . This is the subjective opinion of a traveler and not of AllStays LLC.

For KOA Journey Springfield: Great staff.

Posted Mar 28, 2013 by Brave Chick from ND. This is the subjective opinion of a traveler and not of AllStays LLC.