Ruth Lacroix
For Pilot Travel Center: No better place in the world to have car problems!
I am a senior who was traveling alone with my dog, going home from spending a few days with friends. Heading east on I69, it started to rain. That's when I found out my wipers and signal lights stopped working. I couldn't see to drive!
I crept off to the side of the road, took the first exit and pulled into the Pilot Truck stop.
I approached the manager and asked for a mechanic. Michelle O'Neil replied that there are no mechanics here, can she help in any way? Well I broke down and couldn't even talk. She calmly sat me down, made me a coffee, and offered me food, and informed me whatever is wrong, she will help me and stay with me until I am on the road again. She asked her handyman John to have a look, but it was nothing he could fix. Then she called a mechanic named Brandon who would look at it, and even escorted me to his shop. While I was in the shop, Michelle went and bought a leash and a treat for my dog.( I didn't have a leash with me). I couldn't believe the kindness of the woman. I swear God sent me an angel that rainy day. A few hours later, my car was repaired for next to nothing, and I was on my way home. Can't believe the kindness I found in Michigan!
Many many thanks to Michelle, John and the crew! They are all amazing people!
Posted Sep 09, 2017 by Ruth Lacroix from St. Thomas, Ontario, Canada. This is the subjective opinion of a traveler and not of AllStays LLC.
Canadian
For Pilot Travel Center: Be careful here. They tried to charge my card over $200 after I prepaid $20 gas. Thankfully my credit card company declined the transaction.
Posted Apr 11, 2017 by Canadian from Ontario. This is the subjective opinion of a traveler and not of AllStays LLC.
